Frequently Asked Questions
Everything you need to know about your audio experience.
What is the battery life of your wireless headphones?
Most of our wireless models offer between 20 to 40 hours of playback time on a single charge, depending on whether Active Noise Cancellation is enabled.
Do you offer international shipping?
Yes, we ship our premium audio gear to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy for open-box items?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
How do I pair my headphones with multiple devices?
Our Bluetooth 5.0 models support multipoint connection. You can pair up to two devices simultaneously via the Bluetooth settings on your smartphone or laptop.
Are these headphones covered by a warranty?
All our electronics come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.